Greetings! I am a seasoned IT professional specializing in Multi-Cloud Architecture, with a rich background in IT infrastructure management, cloud administration, and systems architecture. Here’s a glimpse into my journey:

Professional Experience:

Eazy Cloud Learning, Kerala, India

Multi-Cloud Architect | March 2023 – Present

• Spearheading the development of comprehensive courses covering AWS, Azure, GCP, Kubernetes, DevOps, and Red Hat.
• Focused on delivering a hands-on learning experience to empower students in mastering cloud technologies.

International Academic School, Abu Dhabi, UAE

System & Cloud Administrator | Nov 2021 – Feb 2023

• Led Azure and Office 365 integration, successfully migrating Microsoft Teams, Azure AD, and Office 365 services.
• Notable projects include Azure Storage creation, Office 365 administration, and Azure Web App hosting.

Ministry of Education (Moe), Abu Dhabi, UAE

IT Team Leader | Jan 2021 – Nov 2021

• Managed a team of over 20 engineers, overseeing support services, team performance, and training & development.
• Ensured timely resolution of user issues, fostering a high standard of customer service.

Ministry of Education (Moe), Abu Dhabi, UAE

Senior Technical Support Engineer | Apr 2018 – Jan 2021

• Provided end-to-end support services, specializing in server & storage devices, group policy management, and identity management.
• Managed Azure subscriptions and resources, resolving issues related to ERP HRMS, OTL, and E-source accounts.

Maksys Tech, Kerala, India

Systems Engineer | Jan 2017 – Mar 2018

• Specialized in website hosting, data center maintenance, escalation management, and remote assistance.
• Handled the installation, configuration, and troubleshooting of Unix, Linux OS, Cisco IP phones, and network devices.

Tasheel Soft Corporation, Kerala, India

Systems Engineer | Feb 2016 – Jan 2017

• Provided first-level support, troubleshooting, and remote administration.
• Managed Active Directory users and computers, access permissions, and EV archive.

Certifications:

• AWS Certified Solution Architect Associate
• Microsoft Certified Azure Solution Architect Expert
• Google Cloud Certified Professional Cloud Architect
• Microsoft Certified Azure Administrator/Associate
• Microsoft Certified System Engineer 2016 (MCSE)
• Certified Network Security Specialist – ICSI UK – 2020
• Fortinet NSE1 & NSE2 Network Security Associate – 2020
• VMware vSphere 6.x – 2021
• CEH (Certified Ethical Hacker) – 2019
• CCNA Routing and Switching – 2016
• Red Hat Linux (RHCE) – 2016

Achievements:

• Led the successful implementation of an Azure Storage project, reducing costs and enhancing data availability.
• Spearheaded comprehensive Office 365 administration and migration projects, ensuring a seamless transition.
• Recognized for the successful build of IAS Data Centre servers from scratch, demonstrating advanced infrastructure management skills.

Technical Skills:

• Cloud Platforms: GCP, Microsoft Azure, AWS
• Mail Servers: MS Exchange Server 2010/2016, Office 365
• Virtualization: VMware, Hyper V
• File System Management: NFS, CFS, CIFS, Replication, Checkpoints, iSCSI, NTFS
• Volume Manager: Symantec SEP, Endpoint Protection Manager
• Backup Softwares: Veritas, Symantec Backup
• Operating Systems: Windows Server 2003/2008/2012/2016/2019 & 2022
• Others: MS Office 365 Administration, Gsuite, MS Endpoint Management (Intune & Autopilot), Kubernetes & Docker